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Home » Client Care » Shipping Rates & Times

Shipping Rates & Times

Shipping rates are calculated in the checkout process. You will be able to review and choose which ship standard best meets your needs at this stage, before your order is finalized.

Luminesce generally uses Canada Post for shipments.  We offer several different shipping standards depending upon your destination and urgency:

Mailbox
  • Canada Xpresspost 1-2 business days
  • Canada Expedited 1-7 business days
  • USA Xpresspost - 3,4 and 5 business days
  • USA Expedited Parcel - In as little as 6 days
  • USA Small Packet Air - In as little as 4 days
  • INTL Xpresspost - In as little as 4 days
  • INTL Parcel Air - In as little as 6 days
  • INTL Small Packet Air - In as little as 6 days
  • We recommend that customers from the U.S. use the USA Small Package Air option if your order is 7 essences or less, unless you are in a big hurry.

    Customers from Brazil should use INTL Xpresspost.  Please be aware that Brazilian customs often take several weeks to process packages.

    We regret that we cannot fulfil orders from Japan due to an agreement with our Tokyo distributor.  Japanese customers please contact Heart Support directly.

    Please note that shipments using Small Packet Air do not have tracking numbers.  However, we will notify you ourselves when your shipment has been mailed.

    We will also ship by UPS or Priority Post if requested. 

    If you your order is highly time sensitive and you need to know exact transit time to your specific location, simply contact us or call us toll-free at 1-888-981-2288.