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Home » Client Care » Your Privacy & Security

Your Privacy & Security

Shopping online with Luminesce is SSL safe & secure.

LockYour Privacy:

At Luminesce, we are committed to ensuring our clients a secure, private, and enjoyable online shopping experience. All customer information you provide to us will not be shared with any third party. We do not rent, sell or give out our client’s information. Your trust and satisfaction are of the utmost importance to us.

How do I know my information is safe?

The only time you will be asked for personal information is during checkout. During the checkout process (while on the “checkout” tab) you will be on our secure server. The only time it is safe to give your credit card or personal information online is when you are on a secure page, and dealing with a company you can trust.

How can I tell that the webpage I am on is secure?

When you are on our secure webpage, you will notice  a “gold lock” like the one above just below 'Checkout'. You will also notice that the URL you are on no longer starts with http:// but now starts with https:// - the “s” stands for secure. Both of these factors indicate that you are on a secure page.  In addition, you will notice a McAfee Secure icon, which indicates that our website is checked daily to make sure that it is secure. 

When you provide us with any personal information including your name, address, e-mail and credit card number, it is processed over a secure connection on secure servers. We use Secure Socket Layers (SSL) to encrypt all information you provide before sending it to our servers. SSL is the industry standard and the best software available for secure ecommerce transactions.

What if I still feel uncomfortable giving my credit card information online?

Luminesce/Living Light does not see your credit card information.  This is dealt with by Moneris directly.  We simply receive the order from the secure server, without your credit card number.  However, if you prefer, you can also order directly by phone by calling us on our toll-free line at 1-888-981-2288, or email us and we will call you. Thank you.

Website Analytics:

Luminesce uses Google Analytics to analyze general aggregate (non-user specific) traffic on our site, strictly for the purposes of serving our clients better. Google Analytics does not gather any personally-identifiable information about visitors to our website. Google Analytics maintains one of the best privacy policies in the industry.

If you have any further questions about privacy or security, please contact us and a member of our team will respond to you within 24 hours.